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Fails to recognize device type correctly .
The major advantage it has over other similar iPhone file transfer tools is that it supports both iPod and iPhone and also comes with ringtone maker which is great. But the main and trust me the biggest problem with this program is it does not identify device type properly. I had trouble using this program with my iPhone 4s. One moment it says connected and the second moment prompt that there is no device connected. This problem makes it hard for me to think about purchase it for $29.There are better & cheaper alternative to this tool like iPhone to PC Transfer: iphone-to-pc*com . Hope it helps!
Pros: User friendly interface
comes with ringtone maker
Cons: Expensive than other similar tools